on EVERY order!
on EVERY order!
Customers please read: It's important to check your delivery details and ensure you enter a house number or house name to your order. If you don't it can cause delivery issues with Royal Mail. We are unable to take responsibility if your box fails to arrive due to missing address details, so please check carefully.
We'll always look to help any customers with those rare delivery issues, but please ensure you check your order throughly to help us and you, thank you!
Unfortunately this varies from product to product. If you're unsure please just ask. We make every effort to show this in our Ingredients page so please check here too.
Delivery can take 3-5 working days, there is a 1-2 day lead time as we process your order too. We're a family run sweet shop and we build your order as soon as it comes to us. We then prepare and ship your sweets. Please note your sweets will be dispatched Monday - Friday.
Delivery is currently free on all orders
If what we've sent has been damaged, please as soon as possible, send us photos via email of the damage to email@example.com. We'll then be in touch to let you know what the next steps are.
At this moment in time we're still working on the international delivery so right now we only ship to the UK. We are expanding and hope to introduce Europe, USA and more.
Our sweets are perishable goods so a complete return will not be accepted. However we pride ourselves on quality and will honour any problems or concerns with your order. A full refund will be provided if applicable.