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NEW! Grab a 200g bag of your favourite sweet here 👈
NEW! Grab a 200g bag of your favourite sweet here 👈

FAQs

We all have questions so we've compiled a list of a most frequent ones here, if you can't find your just get in touch and we will be happy to help.

Customers please read: It's important to check your delivery details and ensure you enter a house number or house name to your order. If you don't it can cause delivery issues with Royal Mail. We are unable to take responsibility if your box fails to arrive due to missing address details, so please check carefully.

We'll always look to help any customers with those rare delivery issues, but please ensure you check your order throughly to help us and you, thank you!

Can't find your answer, no problem email your question to hello@jenssweetshop.com or use our contact page.